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OfficeMax to drop mail-in rebates
Great news! ZDNet is reporting that OfficeMax is ending mail-in rebates, citing customer dissatisfaction. From the article:
After a year of working with suppliers to implement the change, the office products retailer decided to do away with mail-in rebates in favor of in-store discounts.
The decision was the culmination of almost uniformly negative feedback regarding the lengthy and often-frustrating process of mailing in a rebate form and proof of purchase, followed by weeks of waiting for a check, a company spokesman said on Friday.
"Rebates were the No. 1 customer complaint we were getting," said Ryan Vero, OfficeMax's chief merchandising officer.
Best Buy is supposed to drop theirs soon as well. Successes, but a long way towards getting rid of them everywhere. Still, this could turn into a trend. People tend to HATE mail-in rebates (hence this site...), and if these stores get a good response, then other stores should follow suit. Please support OfficeMax for doing this!